Terms of Service

1. Who we are

Jewelry AI Studio ("the Service") is operated by HAOWX ("we", "us"), contactable at wx975lm@163.com. By creating an account, buying credits or generating an image you agree to these terms. If you do not agree, do not use the Service.

2. What the Service does

You upload a photo of a piece of jewelry, choose a background and an aspect ratio, and receive an edited image in which the background has been replaced. Processing is carried out by a third-party AI image model (Volcengine SeedEdit 3.0). Results vary between runs: we do not guarantee a particular look, colour match or level of detail.

The Service is a tool, not a photography studio. You are responsible for the photos you upload and for how you use the images you generate.

3. Accounts

• You must be at least 18 years old, or the age of majority where you live.
• Provide accurate information and keep your password confidential. You are responsible for activity under your account.
• One account per person. Do not share credentials or resell access.

4. Credits and pricing

• The first image on a new account is free.
• Every further image deducts 50 credits from your prepaid credit balance at the moment you press Generate.
• Credits are sold in one-time packs. Larger packs include bonus credits, so the effective cost per image is lower: currently USD 2.00 for 4 images (USD 0.50/image), USD 4.00 for 10 images (USD 0.40/image) and USD 10.00 for 30 images (about USD 0.33/image). Current pack prices, image counts and effective unit prices are always shown on the pricing page; if they differ from this snapshot, the pricing page controls.
• Credits are prepaid, non-transferable, have no cash value and do not expire.
• If a generation fails, the credit is returned to your balance automatically. You can see this in your image history.

5. Refunds

• Generated images are digital content supplied immediately. Once an image has been delivered and downloaded, the credit spent on it is not refundable.
• Failed generations are refunded automatically. If you are charged in error, or the Service was unavailable when you tried to use it, contact wx975lm@163.com within 14 days and we will refund the affected credits to your original payment method where the payment provider permits.
• Consumers in the EU/EEA/UK: by asking us to generate an image immediately, you request immediate performance and acknowledge that you lose the 14-day right of withdrawal for that delivered content. Unused credits remain refundable within 14 days of purchase.

6. Image availability — download within 24 hours

Generated images are served through a temporary link issued by the image model. The link may stop working about 24 hours after the image is generated. Please download the images you want to keep. Your history keeps the record of each generation (background, ratio, date, credits) permanently, but we cannot restore an image once its link has expired.

7. Your content and ownership

• You keep all rights to the photos you upload.
• You grant us a limited licence to process those photos solely to provide the Service: transmit them to the image model, store the result, and show it back to you.
• You own the images you generate, to the extent permitted by law. We claim no ownership over them and we do not use them in marketing without your permission.
• You confirm you have the right to upload each photo — it is your own product, or you have the owner's permission.

8. AI content standards and acceptable use (AIGC use policy)

The Service is a jewelry product-photo tool, not a general-purpose image generator. This section is a binding part of these terms. The full AI Content Policy is also published as a separate page linked in the footer of every page.

8.1 Prohibited content categories

You must not upload, request, generate, publish or distribute any of the following six categories. The rules apply to the photo you upload, the text and parameters you supply, and the generated result:

1. Pornography / NSFW — nude, sexually explicit or sexually suggestive content, fetish or adult-service material, and links to such content.
2. Violence / gore — graphic injuries, blood, mutilation, torture, corpses, weapons used to threaten, or content glorifying violence, self-harm or cruelty.
3. Hate speech and harassment — slurs, hate symbols, or imagery that attacks, demeans, threatens or incites discrimination or violence on grounds of race, ethnicity, nationality, religion, gender, sexual orientation, disability, age or similar traits.
4. Child sexual abuse material (CSAM) / unsafe content involving minors — any sexualised depiction of a person who is or appears to be under 18, grooming or exploitation content, and any use of a minor's likeness. The Service is for adults only; imagery of minors must not be generated at all.
5. Deepfakes / impersonation — face swaps, synthetic likenesses of real people, fake identities or forged documents, fabricated endorsements, impersonation of a brand or public figure, or presenting an AI-generated person, product or certificate as an authentic photograph or third-party endorsement.
6. Copyright / trademark infringement — counterfeit branded goods, another brand's logo, protected designs or characters passed off as your own, and any third-party work used without permission.

Also prohibited: illegal goods or services (including weapons, drugs and wildlife products), defamation, fraud, bypassing our content moderation, scraping the Service, reselling raw access to the underlying model, or using it to build a competing dataset.

8.2 User reporting channel

Anyone may report suspected violating generated content; an account is not required. Use the "Report content" link in the footer of every page or email wx975lm@163.com with the subject "AIGC Content Report". Reports are accepted in English and Chinese. Please include the image URL or screenshot, the generation ID from your image history if available, the prohibited category concerned, a short description and a reply address (anonymous reports are accepted). Never attach CSAM or other illegal imagery — send only a URL or a text description. Reporter identities are kept confidential.

8.3 Platform content review and enforcement

We apply a two-stage, fail-closed moderation mechanism and log every decision:

• Before generation: a blocked-term filter and an automated prompt-safety scan (Waffo Prompt Sift). Only "allow" requests are charged and sent to the image model; "block" and "review" requests are refused with no charge.
• After generation, before display: an output-format check plus an image moderation step (or a second prompt-safety scan). Failing results are not shown, are marked failed and have their credits returned automatically.
• Audit log: each allow / review / block verdict is recorded with generation ID, account, stage, method, reason code, matched category and a hash of the prompt (never the raw prompt). A human operator reviews flagged content.

On a report we acknowledge receipt within 1 business day, verify the generation record and moderation log, and normally reach a decision within 3 business days (no later than 7 business days where a third party must be consulted). Reports involving CSAM, credible threats or imminent harm are actioned within 24 hours and escalated where the law requires. Actions may include disabling or deleting the result link, returning credits, removing the content from public surfaces, warning, restricting, suspending or terminating the account, and preserving evidence. An affected user may appeal to the same address within 7 days; we re-review once and reply within 5 business days.

8.4 AI-edited results

Generated images are AI-edited, not untouched photographs. Do not present them as unaltered photographs, appraisal certificates or third-party endorsements, and disclose AI editing where a marketplace, platform or law requires it. We may suspend accounts that breach this section.

9. Availability and changes

The Service is provided on an "as is" and "as available" basis. We may change or remove features, apply rate limits, and perform maintenance. Model providers occasionally have outages that we cannot control.

10. Limitation of liability

To the maximum extent permitted by law, our total liability for any claim relating to the Service is limited to the amount you paid us in the three months before the event giving rise to the claim. We are not liable for indirect or consequential loss, lost profit, or the loss of an image you did not download within the period described in section 6.

Nothing in these terms limits liability that cannot be limited by law, or your mandatory consumer rights.

11. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate an account that breaches these terms. On termination, unused credits are forfeited unless applicable law requires otherwise.

12. Governing law

These terms are governed by the laws of the People's Republic of China, and disputes will be heard by the courts there. This does not remove the protection of mandatory consumer law in your country of residence.

13. Changes to these terms

We may update these terms. Material changes will be announced on this page with a new "last updated" date. Continuing to use the Service after a change means you accept the updated terms.

14. Contact

Questions about these terms, refunds, support and content reports: wx975lm@163.com (or the "Report content" link in the footer of every page).